Innovation and functionality lie at the heart of the SGS SMART platform. For consumer product suppliers, brands and retailers, it offers an enhanced compliance experience, empowering them with a real-time, customer-centric, digital solution.
Managing global supply chains involves immense logistical challenges, demanding energy, commitment and reliable access to clear, trusted testing and inspection data. While technology can streamline processes – saving time, money and resources – its impact is optimized when backed by a global leader in the testing, inspection and certification (TIC) industry.
SGS SMART is our all-encompassing, cloud-based supply chain management platform. Through this innovative, customer-focused portal, clients can request tests and inspections and access results and dispositions. With customizable functionalities, they can create individual profiles, a product and components catalog, test request forms and labels to ensure alignment with their specific requirements.
In practice, SGS SMART accelerates the process of applying for testing and inspection services. Clients can track each order in real time, 24/7, from confirmation to report delivery. Using advanced data analytics, they can benchmark and elevate supply chain performance by unlocking valuable insights and business intelligence. It also enhances collaboration through embedded communications.
“SGS SMART has been instrumental in addressing our business challenges by streamlining processes and enhancing data accuracy. The platform's intuitive interface and real-time insights allow us to make informed decisions quickly. What we like most about the SGS SMART is its ability to easily integrate with our existing systems, providing a seamless user experience. The ongoing updates and dedicated support from the SGS SMART team consistently enhance our operations and reflect a commitment to Creative, which is one of the core values of our company. We are looking forward to seeing more exciting updates to it.”
– Colin Jiang, Senior Quality Manager for Office Depot Merchandising (Shenzhen) Co. Ltd.
SGS SMART provides exceptional flexibility, allowing you to upload test reports from other laboratories to facilitate complete supply chain oversight. It also serves as an ideal solution for US importers, providing them with the necessary data to complete the new mandatory Consumer Product Safety Commission (CPSC) eFiling requirements, which are expected to come into force in 2025.
SGS SMART also offers specialized modules for some industries to monitor and analyze chemical and wastewater data and supplier performance (SGS SMART Cares), end-to-end traceability and transparency for softlines supply chain (SGS SMART Source), and specialized supply chain knowledge for consumer goods.
Charles Ly Wa Hoï, Executive Vice President, Connectivity & Products and Health & Nutrition, SGS, commented: “As supply chains grow increasingly complex, SGS SMART offers an innovative and accessible solution. It not only speeds up the process of ordering and managing tests and inspections worldwide but also equips businesses with the intelligence needed to optimize their supply chain.”
Effective supply chain management begins with asking the right questions. With SGS SMART, you get the right answers.
Learn more about SGS SMART: SGS SMART PAGE
About SGS
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.
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