SGS SMART

If you are a manufacturer or retailer managing a complex supply chain, ensuring that your suppliers’ products consistently meet quality standards can be a significant challenge. Errors or omissions during testing or inspections can result in operational disruptions, regulatory penalties, and damage to your reputation.

SGS SMART is a comprehensive, cloud-based customer portal that streamlines the process of requesting inspections and physical and/or chemical product tests. Our team of experts conducts the tests and inspections, providing you with reliable data. The platform also delivers detailed analyses and insights to support informed decision-making, as well as reports and dispositions to confirm compliance – all from a trusted, independent third party.

Key benefits

On a single platform:

• Request tests and inspections, and access detailed data and analytics
• Consolidate information from all your suppliers and laboratories
• Gain an end-to-end view of supplier processes and services
• Monitor data in real time to enable time-sensitive decision-making
• Access advanced analytics and insights on products and suppliers throughout your supply chain
• Run e-Filing reports
• Provide your suppliers with access to product data, enabling collaborative improvements
• Ensure supplier data is tested and analyzed by an independent third party with a global reputation for quality and integrity

How does it work?

With SGS SMART, everything happens on one cloud-based platform:

1. Book the physical or chemical tests or inspections relevant to your product online, choosing your preferred SGS laboratory
2. Access test and inspection statuses and reports to track progress in real time and take quick actions based on disposition options
3. Leverage data analytics and insights to ensure you make the right supply chain decisions

Additional modules:

• Supply chain knowledge: Provides access to industry handbooks, market updates, restricted substances and quality regulatory requirements, recall case analysis and China’s product standards
• SGS SMART Cares for Softlines: Allows you and your suppliers monitor and analyze chemical and wastewater data management and performance
• SGS SMART Source for Softlines: Supports end-to-end traceability mapping and transparency in textile and footwear supply chains and aids sustainability claims

With SGS SMART, you will drive continuous improvement in your supply chain. As the global benchmark for sustainability, quality and integrity, our solution provides you with valuable data, analysis and insights – easily accessible through a simple, user-friendly platform.

To learn more, contact us today.