Sample Management Services

Handling, distribution and inventory services to ensure your samples arrive quickly and meet the highest industry standards.

Our sample management services provide you with a truly global ‘one-stop-shop’ for sample handling and distribution solutions to many industry segments, such as (specialty-) chemicals, oil and gas, agricultural products (crop protection), food ingredients and pharmaceutical ingredients.

Sample Fulfillment Services

The key to winning new business depends on the quality and presentation of samples. This crucial part of the decision-making process needs to be executed rapidly and professionally, something we understand. Our sample management services combine cutting-edge technologies with unparalleled attention to safety and efficiency, ensuring samples are dispatched cost effectively and promptly, helping you to make the best first impression. They include:

Sample Warehousing

Operating strategically located sample distribution centers and smaller sample service satellites worldwide we ensure the integrity of commercially sensitive product and customer data. Our sites are licensed for the safe storage and handling of both dangerous and non-dangerous substances, with sample distribution centers strategically placed for access to major markets.

We offer a customized smart-inventory management system and can store products under specific conditions.

Sample Preparation

From small bulk we prepare your representative samples in the sizes and receptacles that you need. We handle liquids, powders and granulates. All samples are provided with customized high quality product labels and CLP labeling in the language of the consignee.

Sample Packing and Shipping

SGS employees are trained regularly to keep pace with fast-changing transport legislation (air, sea, road). They will ensure that all shipments are packed, labeled and documented in accordance with the applicable transport regulations, using a selection of SGS UN certified boxes. We take care that your sample orders are executed smoothly, with fast turnaround times. The vast majority of the samples are shipped within one working day. During the whole shipment process the ‘track and trace’ data and the delivery details are available to our customers through our innovative web application.

At SGS, we use our scale and expertise to enable a more sustainable future. Our packaging materials are FSC-certified and we strive to work paperless as much as possible. With a truly global network we can collect product and samples at almost any place in the world.

Product Launch Support

Product launches can be supported by a sample campaign with large numbers of shipping consignments. We help you manage this peak to make sure that your product reaches its potential buyers on time, and in perfect condition.

Global Collect and Pack

Our presence in five continents gives us the proximity to retrieve your products, pack them and ship them to any destination you require. We deliver services close to local markets, to prevent customs delays and allow for fast lead times towards your potential customers.

Web Ordering and Reporting

Orders can be placed by e-mail, SGS Webtool or even by a direct EDI link to your own sample management systems (SAP). Our GDPR compliant platform allows you to quickly place orders online, plus:

• Real time reporting on stock levels and order status
• Track and trace, and proof of delivery (POD) information on shipments
• Customized sample dispatch and stock reporting
• Periodic KPI reports (PowerBI)

Our global network gives us the flexibility and expertise to customize services that fulfill your business needs. Find out how outsourcing your sample management to SGS can fulfil all your sample needs and deliver important cost savings.