Claims Management Services

The European Fourth Directive (2000/26/EEG) and Fifth Directive (2005/14/EEG) stipulate that a victim of a vehicle accident must be able to make a claim in his own country, in his own language. When handling a claim file, our dedicated, multilingual professional team will help you save time and money, whether your accident was in Belgium or abroad.

Why choose claims management services from SGS?

Our team will provide you with correct liability assessments to ensure that the appropriate compensation is determined. We will appoint surveyors, doctors, lawyers and other professionals when necessary. In addition to dealing with material damage, we handle bodily injury files – in Belgium, this is an extensive task requiring careful followup. We focus solely on claims handling, so we can also recover the outlay of insurers, mainly in relation to vehicle damage.

As specialists in international claims management, we deal with claims on behalf of foreign insurers, for accidents both in Belgium and abroad. We represent dozens of foreign vehicle insurers in Belgium, and closely cooperate with the well-known international claims handling group AFES/AVUS.

In the case of an accident abroad, we will arrange an assessment of the damaged vehicle and deliver a copy of the police report or an evaluation of liability. We will arrange and follow up on surveys and repairs in Belgium for foreign vehicles. Our multilingual team can provide services in Dutch, French and English.

We offer a flexible service, and we will provide reports in accordance with your specific wishes.