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Risk Management and Root Cause Analysis

Effective risk management and root cause analysis are integral components of any successful organization's strategy. In today's dynamic and interconnected world, businesses face a myriad of uncertainties, ranging from market fluctuations and technological disruptions to regulatory changes and unforeseen events.

The objectives of this webinar are to:

  1. Understand the significance of risk management in organizational strategy.
  2. Learn the principles and techniques of risk management.
  3. Gain insight into the importance of risk management in organizational strategy.
  4. Develop skills in conducting risk assessments.
  5. Understand the principles and objectives of root cause analysis.
  6. Learn methodologies for conducting root cause analysis.
  7. Explore the complementarity between risk management and root cause analysis.
  8. Apply risk management and root cause analysis concepts within ISO 9001:2015.

Root cause analysis complements risk management by delving deeper into incidents or issues to uncover their underlying causes. Rather than merely addressing symptoms, root cause analysis aims to identify the fundamental factors contributing to problems, allowing for targeted and sustainable solutions. Together, risk management and root cause analysis form a powerful framework for driving continuous improvement, enhancing decision-making processes, and fostering a culture of accountability and learning within organizations.

Speakers

Sabrina Ippolito

Lead Auditor, SGS

With an avid passion for implementing efficient, effective, and lean quality systems, Sabrina believes that at the heart of any successful organization is a learning organization. She works with organizations to break down the barriers of silo mentality that plague many companies and helps surface an array of talent within these organizations. Sabrina is a classically trained biochemist and certified lead auditor who ensures organizations maintain compliance and certification across a variety of industries and standards, including pharmaceuticals, cosmetics, and general manufacturing. She has directed, overseen, and improved several quality systems to reduce deficiencies and increase product flow across the U.S., Canada, and Europe. She is affiliated with the Professional Order of Chemists of Quebec (l'OCQ) and the American Society for Quality (ASQ).

Cindy Haight

Inside Sales Representative, SGS North America

Cindy focuses on assisting customers with certification for core ISO standards, including ISO 13485 and SMETA. She also supports the SGS Academy. Cindy began her career in the certification industry 20 years ago as a Global Key Account Manager for Bureau Veritas, where she helped large international companies achieve their certification objectives. In 2016, she transitioned to the training department, where she was responsible for customer support, sales, and many operational processes, until joining SGS in January 2022. Cindy is a long-time resident of Western New York, close to Lake Erie. She enjoys cooking and baking, as well as hiking and kayaking to burn off the calories.

For further information, please contact:

Dominic James
Marketing Assistant
t: +1-862-339-6737

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