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Food Defect Claims Inspections

Impartial assessment when customers claim food products fail to meet purchase or regulatory requirements

What do you do when a customer claims your goods don’t meet expectations? That could be their own purchasing expectations or those of the local regulatory body. How can you be certain their claims are justified?

Juice in Glass Bottles on Beverage Plant or Factory Interior
Young Man Working at Healthy Food Production

Third-party assessment

We provide trusted claim inspection services to examine the goods received and assess them against purchase and/or regulatory requirements and documentation from inspections conducted prior to shipment.


Our inspection experts conduct a third-party assessments of compliance relating to:

  • Quantity
  • Quality
  • Safety
  • Packaging
  • Labeling
  • Specifications

We operate in all major markets, providing claims inspection services that are fully flexible and can be tailored to any circumstances that may arise.

Why choose SGS food defect claims inspection services?
We are recognized as the benchamrk for quality and integrity in global food supply chains. Wherever you operate in the world, our network of expert inspectors is ready to ensure your products receive a fair assessment, reducing the possibility of unmerited claims being accepted.

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  • SGS Société Générale de Surveillance SA

+41 22 739 97 55

For English and French speakers

+41 44 445 16 80

For German and Italian speakers

Technoparkstrasse 1,

8005, Zurich, Switzerland