Service quality certification helps to protect your brand reputation and leverage your organization’s potential for continuous improvement, including internal cost control, by providing key stakeholder endorsement of your best practices.
We can help you achieve QualiCert and ServiCert certifications – the world’s best-recognized official signs of independently verified service quality. We can also ensure that your supply chain and delivery networks are operating to the standards expected by your customers with independent assessments.
Why choose QualiCert and ServiCert certification from SGS?
Our QualiCert and ServiCert certification can help you:
- Understand the link between service delivery and customer requirements with specialized training
- Learn how to gather customer requirements and create service delivery criteria
- Develop service criteria
- Audit compliance with service delivery criteria (through systems audits, mystery shopping, observation, interviews, document reviews, and more)
- Gain detailed reporting, such as non-conformities, and identify opportunities for improvement
- Acquire your QualiCert and/or ServiCert Certificate
Trusted QualiCert and ServiCert Certification from a World-leading Provider
As a leading provider of aviation services, our audits confirm the performance levels that your organization achieves and help you to define a strong framework for results-oriented quality management. We offer:
- A presence in nearly every single region around the globe
- Experts that speak the local language, understand the culture of the local market and operate consistently and reliably
- A harmonized approach to delivering services, using the largest independent network of service experts in the world
To talk to us about your QualiCert and ServiCert certification needs, contact us today.