Our Strategy
We are committed to adding value to society. With more than 99,600 employees, operations around the world, an extensive global supply chain and services provided in all sectors, we are determined to make a positive, long-lasting impact.
Ambitious medium-term targets have been set with a renewed focus on social aspects. Our key milestones for 2027 will be:
- Make material progress towards a 28% reduction in scope 3 emissions
- Have at least one-third of leadership positions held by women
- Deliver 7 million hours of training per year to employees, clients and communities
- Achieve a customer satisfaction score of 93%
Our Sustainability Ambitions 2030 address our entire value chain. This enables us to focus not only on the value we create in our direct operations and supply chain management, but also the value we enable through our services. The final aim of our Sustainability Ambitions 2030 is to deliver a measurable contribution to the United Nations’ Sustainable Development Goals (SDGs) and, ultimately, bring value to society.