We are pleased to announce that we have awarded ISO/IEC 27001:2022 Information Security Management Systems certification to Omnichat Limited, Asia's leading omnichannel chat commerce solution provider. This certification validates Omnichat's approach to protecting both customer and employee information through comprehensive security management protocols.
The international benchmark for information security management systems
ISO/IEC 27001:2022 is the global benchmark for information security management systems (ISMS), establishing rigorous standards for managing sensitive company information. It provides organizations with a structured framework for identifying, evaluating, and managing information security risks while ensuring data confidentiality, integrity, and availability across all operations.
By adhering to the certification standards, Omnichat demonstrates its proactive approach to maintaining the highest levels of data protection and minimizing the risk of potential security threats, including unauthorized access attempts and data breaches.
A commitment to data security excellence
Data security has always been at the forefront of Omnichat's operational priorities. This achievement further solidifies Omnichat's position as a trusted technology partner committed to safeguarding client information.
Alan Chan, Founder and CEO of Omnichat, emphasizes the significance of achieving ISO/IEC 27001:2022 Information Security Management Systems Certification, “As a SaaS company specializing in customer experience solutions, we process large volumes of data daily. The protection, confidentiality, and integrity of sensitive information are fundamental to our operations. This international recognition validates our unwavering commitment to secure information handling and our adherence to industry best practices and regulatory standards.”
Chris Yau, Deputy Director, Products and Services Development, SGS Hong Kong, adds, “Achieving the ISO/IEC 27001:2022 Information Security Management Systems Certification underscores Omnichat's leadership in the area of information security, cybersecurity and privacy management. This milestone not only reinforces their credibility but also shows their commitment to implementing robust information security measures that protect sensitive data. In an era when data breaches are increasingly common, such dedication is vital for building trust with stakeholders.”
This certification represents more than just an achievement; it reinforces Omnichat's ongoing dedication to maintaining the international standards in information security. As the digital landscape continues to evolve, this commitment to robust data protection becomes increasingly vital for ensuring client trust and operational excellence in information security.
(From left) Chris Yau, Deputy Director - Products and Services Development of SGS Hong Kong, Alan Chan, Founder & CEO of Omnichat, Pak Hui, Director & COO of Omnichat
About Omnichat Limited
Founded in 2017 with its headquarter in Hong Kong, Omnichat is an omnichannel chat commerce solution provider that centralizes customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency and productivity.
With a strong presence in the Asia Pacific region, the company has established a solid reputation in serving local and international retail and e-commerce brands. By offering an omnichannel social customer data platform, online-merge-offline (OMO) sales integration, marketing automation, chatbots as well as customer service platform, Omnichat strives to empower brands to deliver personalized customer journeys and drive digital transformation, ultimately converting visitors into customers through chats.
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and sustainability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).
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